We can’t unlock your device until all device installment payments have been made. To unlock, sign into your account to review and pay off your installment plan. You can submit a new unlock request 24 hours after your account shows the device has been paid off. If you pay off your device as part of your regular bill, you’ll need to wait until the start of your next bill period to unlock it.

We can't unlock your device today
Device IMEI number: [352228705839240]
Request number: NUL137580675389
Hi john,
You've tried to unlock this device too many times. Wait 30 days and then submit a new request.
Thanks for choosing us,
AT&T
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